Welcome to DivineAegis : The Best Resource on Finding the Best Managed IT Services in San Antonio, Texas
As businesses start to grow, so do their technology needs. Growing businesses often find that they save time and money by contracting with the right Managed Services partner. Managed Services allow you to augment your existing IT staff and infrastructure by partnering with a dedicated IT firm to take care of your network, servers, computers, and all your technology needs. This is the perfect solution for companies who need to operate at peak efficiency but do not have the resources to manage a large on-site IT staff. Choosing the right partner for your Managed Services needs is important.
Managed Service Providers are companies that address issues of the client company’s IT function. They are in charge of ensuring both proactive diligence and disaster management, in case things do go wrong. Over the years, the role of MSPs has evolved as they have tried to keep pace with the rapidly evolving world of IT by adding more skills and services to their portfolio.
In a survey conducted by sherweb.com, the 2018 IT Industry Trends for Managed Service Providers (MSPs) report presented these two valuable insights among many others (survey conducted in the US):
- 39% of SMBs use MSP in some capacity.
- 75% of SMBs occasionally outsource their IT issues to an MSP, in a typical year.
While outsourcing to MSPs is a common occurrence for larger businesses, SMBs are catching on to the trend that can help them focus on their core competencies and keep their resources engaged in a more strategic and value-adding task, instead of repetitive tasks that can otherwise be outsourced to MSPs. This also benefits the finance and HR verticals of the client company, as they will not have to spend on hiring and recruitment of resources whose tasks can be otherwise outsourced.
A good managed services provider will sit down with you and assist in your technology planning for the future. Look for their advice and expertise to assist you with yearly planning and look for ways for you to save money and improve efficiency on technology that will help your company grow to the next level. Make sure your managed services provider is forward-thinking and looks out for your interests.
Pros and Cons of Managed Services
A managed services provider is a company that manages services for another company. Basically, they are a company that takes care of outsourced services on a month-to-month basis, which is how they also receive their income. Many of these services are provided via the internet and cover such tasks as IT services, remote data backup, desktop and security monitoring, and technical assistance. It is also common for a managed services provider to also manage a company's web hosting and maintenance of their websites.
However, managed hosting is perhaps the most common function of many managed services provider. The provider bills the business they are providing the services for a fixed amount on a monthly basis. They provide IT services that would otherwise be provided in-house by existing or additional staff. They backup any data that is on the website and any data offered by customers visiting the website to benefit the business in case the website crashes. The customer data also allows the business to stay in touch with their customers. The managed services provider also continuously monitors the website in order to prevent security breaches. That way if there is a security breach, the managed services provider can rectify the issue right then and there. The managed services provider is also there to provide any technical assistance to the business or the customer if any issues come about with the web hosting.
It is obvious that a managed services provider can do a wide range of things for the business that the business would need an entire IT staff to do. Additional tasks that they perform include managed remote access, network monitoring, network management, scanning for vulnerabilities, firewall management, securing the e-mail and messaging system, tracking incidents, and server management. These are a few amongst the many tasks that would be required by the company that the company is outsourcing when hiring a managed services provider.
Benefits to the business
A managed services provider takes many tasks off of the hands of the business. In fact, the different payment models that managed services providers make available to the businesses that they serve is usually cheaper than having to hire one or two full-time employees to take care of these tasks or having existing employees add these tasks to their work loads. There may be times in which issues come about and those employees must focus on the managed hosting while putting their other job responsibilities on the backburner. However, some managed hosting operations are so large that it takes a number of employees to manage the system and everything that comes with it. This avoids having to pay higher salaries, additional salaries, training costs, and prevents staff members from being overworked.
Another benefit is that a managed services provider focuses on the task at hand because their job is to manage services for the business so that the business can focus on customer satisfaction, monitor costs better, save money by not having to manage their managed hosting themselves, protect vital information, and focus on making the applications satisfactory for the customer. They have no additional tasks other than focusing on the success of their client's managed hosting.
So the overall benefits are quite obvious in terms of convenience and cost. What's really important is that the managed services provider is not consumed with other tasks because their job is to ensure the business they provide services for remains running smoothly in terms of their managed hosting. Successful managed hosting means the business can be more profitable and the consumer's view of their business will be one of trust and satisfaction.
Whether it is improving efficiency by saving time, saving money on problems before they occur, or avoiding costly disasters and repairs, a managed services provider can bring great value to your business and improve your bottom line. Finding a true partner to look out for your technology needs will help your business grow to the next level.